Metadata: Metadata is data information that contains information about other data. The EDMS extracts metadata from documents automatically or prompt the user to add metadata. This extracted text can be stored as a component of metadata, stored with the document, or separately from the document as a source for searching document collections. GBB client staff can add, remove, rename, and edit metadata fields without any input from the vendor (this ability would be limited to specific roles).

Integration: The EDMS integrates with other apps so that users retrieve existing documents directly from the EDMS repository, make changes and save the changed document back to the repository as a new version without leaving the app. Workflow management and CMS tool are some examples to the tools that can be integrated with the ECMS. Integrates with network operating system environment and supports single sign on through Microsoft Azure AD Premium (Enterprise Mobility Suite). Also Secure mobile access to system through iOS and Android devices

Capturing: This involves accepting and processing images of paper documents from scanners or multifunction printers. Optical character recognition (OCR) software is often used, whether integrated into the hardware or as stand-alone software, in order to convert digital images into machine-readable text. Content capturing allow edits to be made to scanned documents, including, but not limited to: crop, rotate, reorder pages, and remove blank pages.
It is also compatible with bulk scanning technologies employed by professional scanning services, and supports scanning in black-and-white, grayscale and color.

Data Validation: These are rules to check for document failures, missing signatures, misspelled names, and other issues, recommending real-time correction options before importing data into the EDMS.

Indexing: The primary aim of content indexing is to support information query and retrieval.

Storage: These includes management of those documents, where they are stored, and migration of the documents from one storage media to another.

Retrieval: Retrieve electronic documents from the storage.

Distribution: For a document to be distributed it has to be in a format that cannot be altered easily. An original copy of a document is never used for distribution but an electronic link to the contents itself is more common.

Security: With content management solution, you have a rights management module that allows an administrator to give access to documents based on type to only certain people or groups of people. Permissions may be set by department, document type, and role. Permissions may also be set for individual documents or document sets.

Workflow: Some EDMS either have a built-in workflow module or can integrate with workflow management tools to automate business processes based on predefined rules.

Collaboration: EDMS allow documents to be retrieved and worked on by an authorized user. Access are blocked to other users while work is being performed on the document.
Collaboration within document management systems means that the various markups by each individual user during the collaboration session are recorded, allowing document history to be monitored, and also allowing multiple users to view and modify (or markup) documents at the same time.

Versioning: This process allows users to retrieve previous versions of documents and to continue work from a selected point. It is useful for documents that change over time and require updating.

Searching: Documents and folders are searched using various attributes and document content.

Federated Search: Extend search capabilities to draw results from multiple sources, or from multiple EDMS within an enterprise.

Hard Copy Reproduction: Within a EDMS, document/image reproduction is often necessary with its supported output devices and reproduction capabilities.

Publishing: This involves of proofreading, peer or public reviewing, authorizing, printing and approving etc.